Grand Hotel Huis ter Duin goes SMART Hospitality with NEC

The Grand Hotel Huis ter Duin in Noordwijk, the Netherlands, has selected NEC’s Smart Hospitality Solutions to migrate to an all IP environment that exploits the benefits of present day Business Mobility and Unified Communications & Collaboration. The Grand Hotel Huis ter Duin recently commissioned Telematch, NEC’s certified business partner, to provide the advanced solutions as part of the hotel’s renewed ICT infrastructure.

Optimal efficiency and superior guest services

One of the challenges at hotel Huis ter Duin was the need to realize a reliable solution within the complexity of the existing hotel environment. The new solution had to drive optimal efficiency into the hotel’s operations and offer a platform for superior guest services, while being fully integrated with the hotel’s existing front office systems.

After a comprehensive technical and functional audit, Telematch realized a migration from the existing telephone exchange to a new NEC SIP@Net server-based all-IP environment. After evaluation of various in-house mobility solutions, the choice was furthermore made for NEC’s IP DECT solution to replace the existing DECT system. The new IP DECT solution is fully integrated in the current environment and offers significant advantages for both hotel staff and guests. In addition,  an NEC MA4000 Management solution was linked and integrated with the hotel’s existing front office environment to support system and expense management. 

Harm de Grijs, Managing Director at Telematch, confirms: “We are honored to work with a leading customer like Grand Hotel Huis ter Duin. Based on our experience with complex high-end installations and with NEC’s powerful portfolio of IT & Communications solutions, we are looking forward to successful deployment and operation”.