Nearly half of UK managers admit to hiring the wrong staff

Nearly half of UK managers (46%) say that they regret being too hasty when hiring, with three-fifths wishing they had asked different interview questions before making their decision to take on a new employee, unveiling how ‘post hiring blues’ is disrupting businesses.

The new research conducted by Reed has also revealed the top interview blunders managers make during the hiring process include over one in four (27%) calling potential candidates by the wrong name, even more (29%) having the wrong candidate’s CV in front of them during the interview, and over one third (37%) not being able to answer candidate questions.

Ian Nicholas, Global Managing Director at Reed, commented: “In this sensitive economic climate, businesses need to make sure the hires they are making are smart investments. Being prepared and confident when conducting interviews, therefore, is so vital. And while I would advise managers to not make hasty, rushed decisions, there remains a fine line to balance here, as if you take too long without keeping candidates in the loop during the hiring process, you may see potential talent going elsewhere.

“Managers do feel under pressure to make a good impression, as they want to ensure that potential future staff have a positive experience during the interview process. But a lot of the time, interviewers ‘wing’ the interview – a key part of the hiring process – which can not only leave applicants with a bad impression, but also can cause detriment to the business in the long run. My advice to managers would be to prepare properly – know who you are interviewing and the right questions to ask them.”

With the research revealing an ‘interview wild west’ and lack of guidance on which questions to ask, Reed has launched a new AI-powered interview question generator tool. The free tool uses a unique algorithm based on custom criteria to identify interview questions for any role, in any sector, to meet the individual skill requirements for a business.

“Nearly half of managers (47%) worry about asking candidates the right questions, with a shocking two-thirds (66%) of managers making up the questions themselves,” continues Ian. “While personal experience and knowledge of the role you are hiring for are big indicators as to what sort of questions you should ask, there are still a plethora of other factors that need to be considered when trying to get to know your potential new hire.

“Questions need to reveal how and if the candidate can support current business demands, how the person would work alongside the rest of the team, and how their professional qualifications work alongside their soft skills and previous experience – to name a few. Our new AI tool puts together the ideal questions managers can ask to ensure that the final hiring decision is the right investment for employers and their current employees.”

Top three interview tips 

Aside from asking the right questions, Ian also shares his top three tips for managers conducting a job interview:

  1. Be prepared

Make sure to look at who you are about to interview, their previous experience and their qualifications in order to not only ask the correct questions, but also to leave a good impression that you are invested in getting to know the candidate. The research revealed that only 52% of managers thoroughly read and take notes of the candidate’s CV prior to the interview, with the remaining either only glancing over it or not reading it at all.

  1. Get ready to be quizzed

Interviews are a two-way process, so your interviewees will also have questions for you. Make sure you are prepared to answer questions that may pertain to company goals and perks, any challenges the business has faced recently and the company’s strategy and ethos.

  1. Be clear and confident

The research also found that 52% of managers want to make sure they are leaving a good impression of the company when interviewing, and being clear about the next steps, the overall hiring process and the business’s growth and demands shows you are being honest. This will leave interviewees with a positive impression and likely to recommend your company regardless of the final decision.