How introverted leaders can excel and drive employee engagement

SME Publications/ SME XPO 2024

By René Rodriguez, below

As an introverted leader who speaks to tens of thousands of people each year as a keynote speaker, I can confidently say that it is possible to excel in leadership and improve employee engagement, even as an introvert. However, achieving this success often requires some adjustments and adaptations.

In this article, I’ll be sharing my experiences and research-based tips to help fellow introverted leaders thrive in their roles. It’s essential to remember that leadership competencies are like clubs in a golf bag – there is no single best option. The club or competency you choose depends on the situation you are facing. With this in mind, let’s explore how introverted leaders can stand out, master self-confidence, and win employee engagement.

Introverts can be great leaders, and history is filled with examples of introverted individuals who have made a significant impact. Bill Gates, Warren Buffett, Charles Schwab, and even President Barack Obama are among the 40% of executives who describe themselves as introverts.

Introverts vs. Extroverts

The primary difference between introverts and extroverts lies in how they manage stimulation. Extroverts gain energy from interacting with others, while introverts recharge through quiet reflection and isolation. Both personality types can be equally creative, passionate, and articulate leaders, but their approaches may differ.

A study conducted by Adam Grant of Wharton and Dave Hofmann of the University of North Carolina at Chapel Hill analysed the leadership styles in a U.S. pizza-delivery chain. They found that when team members are proactive, introverted leaders have an advantage. Extroverted leaders, on the other hand, might feel threatened and may inadvertently overshadow their employees’ contributions.

To harness the power of introversion and boost self-confidence, here are six research-based tips for introverted leaders:

  1. Change your beliefs about introverted leadership

One of the most significant barriers introverted leaders face is the belief that they can’t be effective leaders or that the best leaders are always extroverts. It’s crucial to challenge and change this mindset. History and research have shown that introverts can be highly successful leaders, with unique strengths that can be advantageous in various situations. Embrace the fact that introverted leaders can be just as influential and capable as their extroverted counterparts. By changing your beliefs, you open the door to greater self-confidence and more meaningful employee engagement.

  1. Embrace your natural strengths

Introverted leaders possess unique qualities that can be advantageous in the workplace. They often exhibit thoughtfulness in their words and actions, focus on productive processes, maintain long-term focus, and are detail-oriented problem solvers. By recognizing and embracing these strengths, introverted leaders can boost their confidence and engage with employees more effectively.

  1. Develop quality connections with your team

Introverted leaders often prefer deeper, more meaningful relationships over numerous shallow connections. Use this preference to your advantage by getting to know your team members on a personal level. This will help build trust and rapport, which can lead to increased employee engagement and productivity.

  1. Leverage your listening skills

Introverts are known for their exceptional listening skills, which can be a powerful tool in leadership. By actively listening to your employees, you demonstrate that you value their opinions and ideas. This can result in a more engaged, motivated, and loyal workforce.

  1. Encourage employee proactivity

Research suggests that introverted leaders excel when their team members are proactive. Encourage your employees to take the initiative and promote new ideas, strategies, and visions. This will not only benefit the organisation but also allow you to showcase your ability to support and nurture your team’s development.

  1. Step out of your comfort zone

While introversion doesn’t equate to shyness, it may require you to step out of your comfort zone to engage with others effectively. Push yourself to speak up in meetings, share your ideas, and actively participate in team activities. Establishing a balance between quiet reflection and interaction with others will help you develop a well-rounded leadership style.

Introverted leaders bring unique strengths to the table, and these qualities can be harnessed to create a thriving work environment. By understanding the differences between introverts and extroverts, changing your beliefs about introverted leadership, embracing your natural talents, developing quality connections with your team, leveraging your listening skills, encouraging employee proactivity, and stepping out of your comfort zone, you can boost your self-confidence and improve employee engagement. Remember, introversion isn’t a barrier to effective leadership; it’s an opportunity to lead in a way that is authentic, thoughtful, and impactful.

René Rodriguez is a TEDx and keynote speaker, leadership advisor and author of Amplify Your Influence: Transform How You Communicate and Lead (Wiley). Follow him on Instagram @LearnWithRene.

 

SME Publications/ SME XPO 2024