YOUR BRAND
OUR PROTECTION
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STRAWBERRYSOCIAL
Your outsourced, flexible & experienced reputation management team, specialising in
online risk workflows, strategy, engagement and moderation.
As experts in brand protection, we specialise in the social media arena. On offer are a variety of consultancy, moderation and online support services for agencies, brands and charities - focussing on authentic engagement and keeping organisations safe. We provide the resources and expertise to help you monitor, moderate and engage your audiences 24/7/365. We also have some cracking expertise in social strategy and training.
Our team have been in the industry for quite a while (from back in the days before Facebook, yes there was such a time) … but we also have some very bright young things keeping us ‘on our toes’. We use well-established processes to smoothly run escalation set-up, moderation and engagement teams. Ours is a personalised and tailored solution.
AGENCIES - services for Digital, Advertising + PR help support client service and social teams by assessing and mitigating risk, protecting brands and providing peace of mind through consultancy and round-the-clock moderation and engagement. White-label available.
BRANDS - supporting their busy in-house staff – providing campaign risk assessment, moderation and community management assistance across all social media platforms. Our remote teams work closely with clients to provide flexible cover when it is most needed.
CHARITIES - highly experienced in the specific needs of forums, closed communities and social channels; moderating, sign-posting help, risk assessment and guidance, setting up and managing crisis escalation and protecting the community. We take the time to understand the needs of each community and work throughout the night and/or weekend.
STRATEGY + ANALYSIS - our social strategists provide help with online audits, influencer research, risk assessment and strategic planning.
SERVICES
AGENCIES
In & out of hours moderation + engagement support for agencies (often white-label)
BRANDS
On or off-site best practice consultancy.
Brand reputation management, moderation
MEET THE TEAM
With over sixty years’ of social media management and risk experience between our super talented team, we can help you plan your every social move with an eye to brand protection, risk and crisis management. You won’t find a social media guru, ninja or unicorn (yes, really) in our house. Just experienced digital professionals who are passionate about what we do.
At StrawberrySocial, we are dedicated to fulfilling your requirements; putting you, your audience or your clients, first. We are very proud of our results and the ongoing value we create for our partners.
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CASE STUDIES
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"We would recommend StrawberrySocial because they took the time to understand who we are and what we are about, and are always there when we need to get hold of them. They also save us significant costs.”
Sue Boyes, Peer Support Manager -
Prostate Cancer UK
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GET IN TOUCH
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71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Tel: 0203 8731092
SOME OF OUR CLIENTS AND PARTNERS
