Assurant launches business concierge package with IWG to support SMEs

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Assurant, a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, has launched a new Business Concierge support package to help SMEs manage their back-office operations with 24/7 legal, accountancy, and technical assistance.

Created in partnership with International Workplace Group (IWG), the new offering brings together legal and accountancy assistance, as well as IT support for a wide range of connected devices used by a business.

Taking these back-office pressures away, Business Concierge enables entrepreneurs to focus on their customers and the day-to-day running of their business, knowing support is on hand if needed.

The essential legal, accountancy and technical support services are bundled together in a simple monthly subscription of just £19.99 + VAT per user.

Its numerous features include a legal and accountancy advice helpline, access to discounted solicitor and accountant fees, HR and employment support, an online legal portal with key document templates, easy-to-use and accounting software that is digital tax ready as well as unlimited access to a Tech Assist helpline, providing support for a wide range of connected devices.

Tech assistance and support has seen a significant boost in demand since COVID-19 related lockdown started

Christian Formby, president, Assurant Europe, pictured, said: “Running an SME is challenging at the best of times, but lockdown has meant these firms, which employ 60 per cent of the UK workforce, need more support than ever.

“Tech assistance and support has seen a significant boost in demand since COVID-19 related lockdown started in early 2020. Through cost-effective legal, accountancy and tech assistance, Business Concierge aims to free businesses from back office distractions and enable them to focus on what they do best: launching and growing a successful business.

“At Assurant, we’re continuously trying to understand the needs of customers and be a key partner providing relevant and practical insights that can be converted into valuable products for our clients and their customers.”

Commenting on the launch, James Batt, Founder of Business Stack which provides Legal and Accountancy Assist said: “With so many rules and regulations, running a business whilst staying in line with the relevant legal, accountancy and HR requirements is a challenge.

We’re seeing increasing numbers of SMEs demand flexibility from their back-office solutions

“This is particularly the case for smaller firms who don’t know where to turn for trusted, affordable, professional services support. That’s why we are proud to be part of Assurant’s Business Concierge product, providing business owners peace of mind and the essential support they need.”

Jon Abrahams, Global Managing Director Digital Businesses at IWG, said: “We’re seeing increasing numbers of SMEs demand flexibility from their back-office solutions. Business Concierge is a great way for small businesses to ensure they have the legal, accountancy, and technical parts of their business taken care of cost-effectively.

“We’re proud to be collaborating with Assurant on this complete support package that can accompany any new or existing small business on the road to long-term growth and resilience.”

About IWG

IWG is recognised as a leader in the workspace revolution. Their companies help more than 2.5 million people and their businesses to work more productively by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Read about them here

About Business Stack

Business Stack is a unique, modular business support platform that connects small business customers with professional services and commercial resources through the use of machine learning and AI.