OMS - the story so far

OMS - the story so far
OMS - the story so far

Optical Metrology Services is a specialist technology company specialising in precision measurement and inspection services for the engineering industry. SME caught up with CEO Denise Smiles to find out more…

Could you introduce OMS?

With headquarters in the UK and satellite offices in the US and Brazil, We are passionate about process improvement across industry, and precision measurement is at the heart of our solution. As well as working in the global oil and gas sector, we support a range of industries including nuclear, aerospace and defence, utilities, pipe mills, academic institutions, legal and pharmaceuticals.

Since 2007, we have completed more than 250 projects in more than 20 countries worldwide. Currently, we have teams working in Italy, Kazakhstan, Australia and the USA, amongst others.

Could you tell me a bit about your role, and what a typical day might look like for you?

Although my official title is CEO, I regard myself more as a coordinator of the wider leadership team. While my key responsibility is to make the overall business decisions, I have to follow this up by leading the company to deliver its objectives and push us further forward as a business.

I also see my role as an open door for anyone to talk. From discussing new ideas, raising issues, advising improvements to processes or simply looking for advice on day-to-day tasks, I’m always there to sit down with each and every member of the team

However, with my role at OMS, no two days are ever the same. Although I start every morning with a to-do list, – from reviewing board meeting minutes, talking through strategy, planning new market exploration research, getting involved in planning training courses and even coordinating team away days.

All in all, my key ongoing task is to take a helicopter view of the strategy, while ensuring activity is running smoothly for more short-term activities. So – act now, plan way in advance!